Return Policy

Return Policy

We pride ourselves on the quality and craftsmanship of our products. If you're not completely satisfied with your purchase, we offer a 7-day return policy for items in new condition.

Understanding Genuine Leather

Please be aware that genuine leather is a natural product. Over time, and especially with use, it can stretch and mold to its contents. This characteristic is a testament to its authenticity and should be considered before initiating a return.

Conditions for Return

• Items must be returned within 7 days of receipt.
• Items must be in their original, new condition. Used or stretched leather products will not be accepted.
• Personalized merchandise is non-returnable, except in cases of our error.

Returning Your Product

To initiate a return, please send your product to:

1720 S Walton Blvd

Suite 4-303

Bentonville, AR

72712

Shipping and Handling

• Customers are responsible for return shipping costs. These are non-refundable.
• If your returned item is not received, we cannot process the refund. For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.

Refunds

Upon receiving and inspecting the returned item, we will process your refund. Please note that the time it takes for the refunded amount to reflect in your account may vary.